Important Notice – 2024 Holiday Schedule 

Kindly be informed that our office will be closed for the Christmas and New Year holidays from Friday, 20th December 2024, at 4 pm, and will reopen from Wednesday, 08th January 2025, at 9 am.

You can continue to place orders by email or online during this time, and we will eagerly dispatch all parcels once we return to work.

Privacy Policy

Overview

The personal information supplied to DEG will be stored on a secure server. All information is encrypted whilst in transit.

We will not share your personal information with any other third party.

We take reasonable precautions to protect and maintain your personal information and to make the website as secure as reasonably possible against third parties accessing, changing, using or disclosing your personal information. However, due to the inherent nature of the internet, we cannot guarantee the security of any personal information transmitted to us.

What we collect and store

While you visit our website, we’ll track:

Products you’ve viewed – we’ll use this to, for example, show you products you’ve recently viewed.

Shipping address – we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order.

We’ll also use cookies to keep track of cart contents while you’re browsing our website.

Who on our team has access

Members of our team have access to the information you provide us. For example, both Administrators and Store Managers can access: Order information like what was purchased, when it was purchased and where it should be sent, and Customer information like your name, email address, and billing and shipping information. Our team members have access to this information to help fulfil orders, process shipping costs and support you.

All users can see, edit, or delete their individual personal information (except they cannot change their username). Administrators can also see and edit that information.

What rights do you have over your data

If you have an account with us and have a question about dealings with this website, you can also request that we erase, amend or request a copy of your personal information we hold, please contact [email protected]. This does not include any data we are obliged to keep for administrative, legal, or security purposes.